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Report
City Budget
NYC Resident Feedback Survey: Report of Results
May 16, 2017
10,000 New Yorkers responded to a survey about which services they're satisfied with -- and which are in need of improvement.
Press Release
City Budget
CBC Releases NYC Resident Feedback Survey Results
May 16, 2017
The results show which municipal services are in greatest need of improvement.
Report
City Budget
NYC Resident Feedback Survey: Community District Results
Reveal Wide "Satisfaction Gap" Between Districts
June 30, 2017
How do New Yorkers feel about quality of life and municipal services? It varies tremendously by community district.
Blog
City Budget
NYC Resident Feedback Survey: Issues Requiring More Attention from City Government
October 20, 2017
New Yorkers tell us what the biggest issues are requiring the attention of city government. Click to see how your neighbors responded.
Press Release
City Budget
Citizens Budget Commission Launches City Resident Survey
January 09, 2017
72,000 New York City households selected at random will receive a questionnaire to gauge residents’ satisfaction with municipal services and the quality of life in their neighborhoods.
Report
City Budget
Refined Recommendations to NYC Charter Revision Commission
for Improving Finances and Resident Feedback
July 08, 2024
The sections below outline the proposed changes and how they would improve the City’s financial management and resident feedback. Draft Charter language is in the Appendix.
Report
City Budget
Preliminary Recommendations to NYC Charter Revision Commission
for Improving Finances, Management, and Resident Feedback
June 13, 2024
CBC believes the CRC should focus on recommending changes that are appropriate to the Charter and not local law.
Report
City Budget
Straight from New Yorkers
CBC Resident Survey Gives Comprehensive View of Satisfaction with Core City Services, Quality of Life
March 19, 2024
The CBC 2023 Resident Survey provides the most comprehensive, statistically valid, post-pandemic view into how New Yorkers feel about the City’s quality of life and how they rate City government services.
Press Release
City Budget
Queens Fact Sheet
Boro-based results from CBC's NYC Resident Satisfaction Survey
July 18, 2017
Some important results to keep in mind as Mayor Bill de Blasio and his staff focus on Queens this week.
Blog
City Budget
How the Pandemic Has Affected NYC’s Public Services, Activities, and Residents
A Close Examination of the MMR and 311 Data
October 20, 2020
The COVID-19 pandemic’s impacts extend beyond public health, the economy, and the public fisc to the services needed by and provided to New Yorkers.
Podcast episode
City Budget
44%, with Alyssa Katz
June 22, 2017
This week's data point is 44% - the share of New Yorkers who are satisfied with New York City municipal services. Listen to Ben Max, Maria Doulis, and special guest Alyssa Katz of the Daily News discuss the findings of CBC's Citywide Resident Feedback Survey.
Blog
Housing
NYCHA’s Physical Conditions Remain the Worst in the City
Insights from the 2017 Housing and Vacancy Survey
August 29, 2018
Every three years, the U.S. Census Bureau conducts a New York City Housing and Vacancy Survey (HVS), which provides the most comprehensive information available on the size, nature, and condition of New York City’s housing stock.
Podcast episode
City Budget
6,632, with First Deputy Mayor Sheena Wright
June 13, 2024
6,632 is the number of NYC households who responded to CBC's 2023 NYC Resident Survey: "Straight from New Yorkers." The survey provides the most comprehensive, statistically valid, post-pandemic view of how New Yorkers are feeling about the City's quality of life and the quality of government services. Among the many eyebrow-raising pieces of feedback coming Straight from New Yorkers: Only 30% of rate their quality of life as excellent or good, down from 50% in 2017. Joining the pod to discuss the survey results and the City's priorities is New York City First Deputy Mayor Sheena Wright.
Podcast episode
Economic Development
72%, with NYC Business Leaders
August 16, 2020
72% is the share of firms which have experienced challenges in the switch to remote work spurred by the pandemic. The datapoint is from a survey of business leaders representing several key NYC economic sectors. We convened a panel of five CBC Trustees representing real estate, finance, law, health, and job development to discuss the survey's finding, and how they believe their sectors--and the City as a whole--will look like in the short-term and the long-term.
Report
Housing
Whose Burden Is It Anyway?
Housing Affordability in New York City by Household Characteristics
November 12, 2015
This report looks at New York City rent burdens in more detail, using an in-depth housing survey conducted by the U.S. Census Bureau to consider a variety of household characteristics.
Report
Pensions & Benefits
Out of Balance
A Comparison of Public and Private Employee Benefits in New York City
December 16, 2009
The CBC and the Partnership for New York City surveyed large private firms in New York City to provide a basis for comparing the health insurance and pension benefits of private sector workers with those of municipal employees.
Report
Economic Development
Encouraging Small Business Success in New York City and Northern New Jersey
What Firms Value Most
July 29, 2005
This survey of small businesses in New York City and Northern New Jersey finds that these businesses broadly agree on the three most important factors to success: 1) Overall cost of business; 2) Proximity to clients and markets; and 3) Access to a skilled labor force.
Special Feature
Transportation
Subway Station Condition Map
August 31, 2015
The Metropolitan Transportation Authority's (MTA) latest survey of the condition of its 467 subway stations in 2012 showed more than one in four of all structural components were not in a satisfactory condition—known in the jargon as a “state of good repair” or SGR. This map reveals the condition of the components of all 467 subway stations.
Podcast episode
Housing
6 months, with Gregory Russ
January 30, 2020
6 months is the time the New York City Housing Authority has to develop a reorganization plan. In this episode NYCHA Chair & CEO Greg Russ discusses working with the federal monitor to facilitate change, working with residents to instill confidence, and what needs to happen at NYCHA to make it a high-performing agency that can ably serve its 380,000 residents.
Blog
City Budget
Traffic, Rats, and Noise
Quality of Life and the Fiscal Year 2018 Mayor’s Management Report
September 25, 2018
Citizens satisfaction measures should be added to the Mayor’s Management Report to ensure that quality of life concerns are addressed.