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Report
City Budget
NYC Resident Feedback Survey: Report of Results
May 16, 2017
10,000 New Yorkers responded to a survey about which services they're satisfied with -- and which are in need of improvement.
Press Release
City Budget
CBC Releases NYC Resident Feedback Survey Results
May 16, 2017
The results show which municipal services are in greatest need of improvement.
Report
City Budget
NYC Resident Feedback Survey: Community District Results
Reveal Wide "Satisfaction Gap" Between Districts
June 30, 2017
How do New Yorkers feel about quality of life and municipal services? It varies tremendously by community district.
Blog
City Budget
NYC Resident Feedback Survey: Issues Requiring More Attention from City Government
October 20, 2017
New Yorkers tell us what the biggest issues are requiring the attention of city government. Click to see how your neighbors responded.
Press Release
City Budget
Citizens Budget Commission Launches City Resident Survey
January 09, 2017
72,000 New York City households selected at random will receive a questionnaire to gauge residents’ satisfaction with municipal services and the quality of life in their neighborhoods.
Report
City Budget
Refined Recommendations to NYC Charter Revision Commission
for Improving Finances and Resident Feedback
July 08, 2024
The sections below outline the proposed changes and how they would improve the City’s financial management and resident feedback. Draft Charter language is in the Appendix.
Report
City Budget
Preliminary Recommendations to NYC Charter Revision Commission
for Improving Finances, Management, and Resident Feedback
June 13, 2024
CBC believes the CRC should focus on recommending changes that are appropriate to the Charter and not local law.
Op Ed
City Budget
How Queens Residents Rate City Services And Quality Of Life
August 11, 2017
The Citizens Budget Commission recently released the results of a citywide survey of residents’ satisfaction with municipal services and the quality of life in their neighborhoods and across the city.
Report
City Budget
Straight from New Yorkers
CBC Resident Survey Gives Comprehensive View of Satisfaction with Core City Services, Quality of Life
March 19, 2024
The CBC 2023 Resident Survey provides the most comprehensive, statistically valid, post-pandemic view into how New Yorkers feel about the City’s quality of life and how they rate City government services.
Press Release
City Budget
Queens Fact Sheet
Boro-based results from CBC's NYC Resident Satisfaction Survey
July 18, 2017
Some important results to keep in mind as Mayor Bill de Blasio and his staff focus on Queens this week.
Blog
City Budget
How the Pandemic Has Affected NYC’s Public Services, Activities, and Residents
A Close Examination of the MMR and 311 Data
October 20, 2020
The COVID-19 pandemic’s impacts extend beyond public health, the economy, and the public fisc to the services needed by and provided to New Yorkers.
Op Ed
City Budget
Why we're asking New Yorkers to assess the quality of life in their neighborhoods
January 24, 2017
We're asking New Yorkers all over the city to fill out a survey on public services and quality of life in NYC.
Report
Housing
Whose Burden Is It Anyway?
Housing Affordability in New York City by Household Characteristics
November 12, 2015
This report looks at New York City rent burdens in more detail, using an in-depth housing survey conducted by the U.S. Census Bureau to consider a variety of household characteristics.
Report
Pensions & Benefits
Out of Balance
A Comparison of Public and Private Employee Benefits in New York City
December 16, 2009
The CBC and the Partnership for New York City surveyed large private firms in New York City to provide a basis for comparing the health insurance and pension benefits of private sector workers with those of municipal employees.
Report
Economic Development
Encouraging Small Business Success in New York City and Northern New Jersey
What Firms Value Most
July 29, 2005
This survey of small businesses in New York City and Northern New Jersey finds that these businesses broadly agree on the three most important factors to success: 1) Overall cost of business; 2) Proximity to clients and markets; and 3) Access to a skilled labor force.
Blog
City Budget
Traffic, Rats, and Noise
Quality of Life and the Fiscal Year 2018 Mayor’s Management Report
September 25, 2018
Citizens satisfaction measures should be added to the Mayor’s Management Report to ensure that quality of life concerns are addressed.
Report
City Budget
Reviving EMS
Restructuring Emergency Medical Services in New York City
November 25, 2018
The City of New York spends more than $1.1 billion annually in an effort to provide its residents and visitors this vital service, but the money is not used wisely.
Report
Housing
Cleaning House
How to Close the New York City Housing Authority's Operating Gaps
April 29, 2015
This report identifies the reasons for NYCHA's operating deficits in the last decade - insufficent operating subsidies, low rent collections, low nonrental income and high operating costs - and offers recommendations to increase revenues, curb expenses and improve productivity in order to eliminate NYCHA's projected $150 million deficit and improve conditions for its residents.
Op Ed
City Budget
Inside New Yorkers’ Satisfaction, or Lack Thereof, with City Services
June 01, 2017
New Yorkers are notoriously opinionated, but how often do they get to tell city leaders what they think?
Report
Housing
Think Your Rent Is High?
Documenting New York City’s Severest Rent Burdens
October 11, 2018
Housing affordability is a perennial concern of New Yorkers and their elected officials, and the production and preservation of affordable housing is a key priority of the de Blasio Administration.